PRIVACY POLICY

Home Warranty Advisor, LLC owns and operates www.homewarrantyadvisor.com, (the "Site"). Home Warranty Advisor, LLC can be contacted at: support@homewarrantyadvisor.com

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of Site users
5. The Site's cookie policy

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy
2. The collection, use, and retention of the data listed in this Privacy Policy

Personal Data We Collect

We only collect data that helps us provide our Site's service and serve our Site's users.

Data Collected Automatically

When you visit or use our Site, we may automatically collect and store the following information:

1. IP address
2. Location
3. Hardware and software details
4. Clicked links
5. Content viewed

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

1. First and last name
2. Email address
3. Phone number
4. Address

This data may be collected using the following methods:

1. Submitting a web form
2. Clicking a provided link
3. Selecting a box to opt-in to receiving more information or goods or services
4. Email, chat, phone or other communication with a Site user

How We Use Personal Data

Data collected on our Site will be used for the purposes specified in this Privacy Policy or indicated on any pages of our Site.

The data we collect automatically is used for the following purposes:

1. Marketing, Advertising, and Sales efforts

The data we collect when the user performs certain functions may be used for the following purposes:

1. Marketing, Advertising, and Sales efforts

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve our company's service.

Third Parties

We may share user data with the following third parties:

1. Companies able to service requests for products or services
2. Companies supporting the service requests, customer service or sales process
3. Software and tools

We may share the following user data with third parties:

1. First and last name
2. Email address
3. Phone number
4. Address

We may share user data with third parties for the following purposes:

1. Marketing, Advertising, and Sales efforts

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

The minimum age to use our website is 18 years of age. We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer at: support@homewarrantyadvisor.com

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer at: support@homewarrantyadvisor.com

Your Browser Stored Data and Personal Information

To remove your personal information stored in your browser while using our registration forms, use the Reset Advisory Engine feature.

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. Home Warranty Advisor, LLC takes privacy and security very seriously. With regard to DNT, Home Warranty Advisor, LLC currently doesn't respond to DNT signals in browsers because no DNT standard has been nationally adopted. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies
2. Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits
3. Analytical cookies
4. Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
5. Targeting cookies
6. Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you
7. Third-Party Cookies
8. Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
9. Personalized advertising, marketing and sales efforts

Additional Clauses

Advertising commissions can be earned when we refer your requests to receive quote(s), other goods or services or more information from our Site or from other third party companies. We may be paid commission when you purchase a home warranty or other goods or services from one of our participating third party companies. In some instances, phone numbers you dial may be hosted by us, in order to track the calls from our website users to our participating home warranty or other third party companies, for commission purposes.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users periodically review our Privacy Policy to ensure that they are aware of our current policy.

Contact Information

If you have any questions, concerns or complaints, please contact us at: support@homewarrantyadvisor.com

California Consumer Privacy Act Privacy Notice

Website: www.homewarrantyadvisor.com

This Privacy Notice supplements the www.homewarrantyadvisor.com Privacy Policy and applies solely to California consumers who visit www.homewarrantyadvisor.com. Any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this Privacy Notice.

Information We Collect

We may have collected the following categories of personal information about consumers in the past twelve (12) months:

1. First and last name
2. Email address
3. Phone number
4. Address

Sources of Information

We collect the categories of personal information listed above from the following categories of sources:

1. Submitting a web form
2. Clicking a provided link
3. Selecting a box to opt-in to receiving more information or goods or services
4. Email, chat or phone

Use of Personal Information

We may use or disclose personal information for one or more of the following business purposes:

1. Marketing, Advertising, and Sales efforts

Sharing Personal Information

We may disclose your personal information for a business purpose. We have disclosed the following categories of personal information about consumers in the past twelve (12) months:

1. First and last name
2. Email address
3. Phone number
4. Address

We disclose personal information to the following categories of third parties:

1. Companies able to service requests for products or services
2. Companies supporting the service requests, customer service or sales process
3. Software and tools

Sale of Personal Information

We may sell your personal information for a business purpose. We have sold the following categories of personal information about consumers in the past twelve (12) months:

1. First and last name
2. Email address
3. Phone number
4. Address

We sell personal information to the following categories of third parties:

1. Companies able to service requests for products or services
2. Companies supporting the service requests, customer service or sales process

To our actual knowledge, we do not sell the personal information of consumers under 16 years of age.

Your Rights and Choices

The CPPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how you can exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that www.homewarrantyadvisor.com disclose to you certain information about our collection and use of your personal information in the past 12 months. Once we receive and confirm your verifiable consumer request (see the Exercising Your Access and Deletion Rights section below), we will disclose to you:

1. The categories of personal information we collected about you
2. The categories of sources from which we collected personal information about you
3. Our business or commercial purpose for collecting or selling personal information
4. The categories of third parties with whom we share personal information
5. The specific pieces of personal information we have collected about you (also called a data portability request)
6. If we disclosed your personal information for a business purpose, the categories of personal information that we disclosed and that each category of third party received
7. If we sold your personal information for a business purpose, the categories of personal information that we sold and that each category of third party purchased

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected and retained, subject to certain exceptions. Once we have received and confirmed your verifiable consumer request, we will delete, and direct any of our service providers to delete, your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities
3. Debug products to identify and repair errors that impair existing intended functionality
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.)
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when deletion of the information is likely to render impossible or seriously impair the research’s achievement, if you previously provided informed consent
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us
8. Comply with a legal obligation
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it

Exercising Your Access and Deletion Rights

To exercise your access and deletion rights described above, please submit a verifiable consumer request to us at:

1. support@homewarrantyadvisor.com

You may only make a verifiable consumer request for access twice within a 12-month period. The verifiable consumer request must:

1. Provide enough information for us to reasonably verify you are the person about whom we collected personal information or an authorized representative
2. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You are not required to make an account with us to make a verifiable consumer request. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period via email. We will deliver our written response electronically via email.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right to Opt-Out

You have the right to direct us not to sell your personal information at any time (the “right to opt-out”). To exercise your right to opt-out, you or your authorized representative may request to opt-out by contacting us at support@homewarrantyadvisor.com or by clicking our unsubscribe link on any company or third party company emails sent to you.

You can change your mind at any time and authorize the sale of your personal information by contacting us at support@homewarrantyadvisor.com.

Non-Discrimination

You have the right to not be discriminated against in pricing and services because you exercise any of your CCPA rights. Unless permitted by the CCPA, we will not use whether or not you have exercised your CCPA rights to:

1. Deny you goods or services
2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
3. Provide you a different level or quality of goods or services
4. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

Changes To This Privacy Notice

We may amend this Privacy Notice from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend you check this Privacy Notice from time to time to ensure you are aware of any changes.

Contact Information

If you have any questions or concerns, you can contact us at: support@homewarrantyadvisor.com

Home Warranty Advisor, LLC

9375 East Shea Boulevard, Suite 100

Scottsdale, AZ 85260

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www.homewarrantyadvisor.com, (the "Site"). This Site is owned and operated by Home Warranty Advisor, LLC and can be contacted at: support@homewarrantyadvisor.com

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Home Warranty Advisor, LLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, advisory engine functionality, downloadable files and anything that contributes to the composition of our Site or the service that our Site provides.

Our Service

Home Warranty Advisor, LLC may provide Site users the ability to request quote(s), purchase home warranty goods and services, or request or purchase goods and services from other third party companies. When you submit a form or request goods or services on our Site, you agree to the following:

1. All personal information you provide to us is up to date, accurate, and truthful
2. Give consent for your provided personal information to be collected, stored and shared for advertising, marketing and sales efforts

We reserve the right to not provide our service to you if you are using our Site illegally or if you violate these Terms and Conditions.

Third Party Goods and Services

Our Site may allow third parties to provide their goods and services to Site users. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Links to Other Websites

Our Site may contain links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Supporting Resources

The repair and replacement cost and average savings shown on our site are estimated averages, based on generally accepted industry repair and replacement cost and average savings estimates and are sourced from resources such as: homeguide.com and costimates.com. Exact repair and replacement cost and savings amounts in your area may vary. The number of available companies and plans fluctuates over time.

Limitation of Liability

Home Warranty Advisor, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Home Warranty Advisor, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the state of Arizona.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. Any updates will be found on this Terms and Conditions page on our Site.

Contact Details

Please contact us if you have any questions or concerns at: support@homewarrantyadvisor.com

9375 East Shea Boulevard, Suite 100,

Scottsdale, AZ 85260

Home Warranty Advisor, LLC